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SIDEKICK WEB STUDIO FAQS

Do you use templates?

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No. We design all our websites completely from scratch to best meet your needs, match your brand and uniquely represent your business online.

What platform do you build on?

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We build business websites on the Webflow platform, and e-commerce websites on the Shopify platform.

How long does it take to build a new website?

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Since our websites are 100% custom-designed, they can take a little longer since we collaborate with you every step of the way to make sure the design is exactly to your liking. Business websites generally take 2-3 months and e-commerce websites take 3-4 months. If you do have a launch date in mind, we can work with you to meet a shorter timeline.

Will my website be optimized for all mobile devices?

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Yes. All Sidekick websites are built responsively, meaning they will properly adjust to fit any screen size, device type or browser window.

Do you offer hosting?

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You will pay the platform (Webflow or Shopify) directly for hosting.

Can I self-host?

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Yes. If you have your own servers or platform you’d prefer to host on, we can build the website then package the HTML, CSS and Javascript files and hand them over to you to host as you please. Please note, if you do self-host the site will not come with a content management system on the back-end.

Will my website come with a content management system?

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Yes. Both Webflow and Shopify offer robust, customizable content management systems that are available to you as long as you host through the platform.

Do you charge ongoing, monthly maintenance costs?

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No. Both the platforms we build on are cloud-based, and all updates and maintenance are performed by the platform and pushed out automatically through the cloud. On top of that, all Sidekick websites include a robust content management system, empowering clients to perform most content updates themselves. If you do need an edit outside the capabilities of the content management system, we simply charge our hourly rate of $125/hour.

What website security do you offer?

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All Sidekick websites come with an SSL certificate, which enables an encrypted connection when a user browses your website. For our e-commerce sites, the Shopify platform meets all 6 categories of PCI standards and is 100% PCI compliant ensuring data security when processing payments.

What is included with SEO Optimization?

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Included with all Sidekick sites is website-level SEO optimization including writing keyword-rich content, setting unique open graph settings for each page, using proper HTML semantic structure, forcing SSL on every page, using image alt attributes on all images, placing canonical tags in the code, placing a robots.txt file and sitemap, and writing unique meta tags and descriptions for each page.

Sidekick does not offer ongoing SEO management services such as backlinking or blog writing.

Do you offer copywriting?

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Yes, copywriting is included in the cost of the website. This can include working with you to edit existing copy or writing copy from scratch. Our copywriting service does not include the creation of whitepapers, blog articles, case studies, webinars, FAQs, blogs or events.

Can you integrate third-party software?

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Yes, as long as the software offers an embed code or iFrame option we can integrate most third-party softwares such as CRMs, email marketing software, HR software, and more into the website.

Do you require a down payment?

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Yes, we require a 25% down payment on all projects.

A new website can take your business to the next level.

Reach out today and learn more about our unique process.

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